ComplianceSuite — Global Compliance Operating Layer
    Live system status

    Operational

    All ComplianceSuite services across all regions are operating normally. This page refreshes automatically every 60 seconds.

    Updated 09:41 AM UTC0
    90-day uptime
    99.985%
    Across all components
    SLA
    99.9%
    Production environment
    Active incidents
    0
    Last updated just now
    Mean time to resolve
    22 min
    Trailing 90 days

    Core platform

    90-day history
    Web application
    Customer-facing dashboard and admin console
    Operational
    90 days ago99.998% uptimeToday
    Authentication & SSO
    Login, MFA, SAML/OIDC providers
    Operational
    90 days ago99.995% uptimeToday
    Primary database
    Customer profiles, cases, audit log
    Operational
    90 days ago99.999% uptimeToday

    APIs

    90-day history
    REST API (v2)
    Programmatic access to all platform resources
    Operational
    90 days ago99.992% uptimeToday
    Webhooks
    Event delivery to customer endpoints
    Operational
    90 days ago99.987% uptimeToday
    GraphQL gateway
    Federated query layer
    Operational
    90 days ago99.982% uptimeToday

    Compliance services

    90-day history
    Screening engine (LexisNexis WorldCompliance)
    Sanctions, PEP and adverse-media checks
    Operational
    90 days ago99.976% uptimeToday
    KYC / Identity verification
    Document, biometric and liveness checks
    Operational
    90 days ago99.961% uptimeToday
    Transaction monitoring
    Real-time rules engine and alerting
    Operational
    90 days ago99.991% uptimeToday
    ComplyLink Analysis
    Graph database and link-detection batch jobs
    Operational
    90 days ago99.948% uptimeToday

    Notifications & support

    90-day history
    Email delivery
    Transactional and alert emails
    Operational
    90 days ago99.989% uptimeToday
    Status & alerts
    This page, RSS and subscriber notifications
    Operational
    90 days ago100.000% uptimeToday

    Global infrastructure

    Regional health & latency

    Median synthetic-monitor latency from each region to its primary data plane, measured every 60 seconds.

    London
    eu-west-2
    38ms
    Operational
    Frankfurt
    eu-central-1
    42ms
    Operational
    Dublin
    eu-west-1
    51ms
    Operational
    Bahrain
    me-south-1
    88ms
    Operational
    Singapore
    ap-southeast-1
    124ms
    Operational
    Virginia
    us-east-1
    96ms
    Operational

    Incident history

    Past 90 days

    RSS feed
    1. 12 Apr 2026·Resolved·Severity: Maintenance·Duration: 27 min

      Scheduled DB maintenance — eu-west-2

      Planned PostgreSQL minor-version upgrade in our London region. Read-only mode applied as announced; no data loss; failover completed within SLA.

    2. 29 Mar 2026·Resolved·Severity: Minor·Duration: 18 min

      Elevated latency on screening engine

      A slow query in the WorldCompliance cache layer increased p95 latency to 1.4s. Cache primed and query plan corrected. No screening results were lost or skipped.

    3. 07 Mar 2026·Resolved·Severity: Minor·Duration: 42 min

      Webhook delivery delays

      Backlog in our webhook delivery workers caused delays of up to 6 minutes for non-priority events. Workers auto-scaled; backlog cleared. All events were delivered, none dropped.

    Need a complete incident-history export for procurement or audit? Contact us.

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    Service Level Agreement

    99.9% monthly uptime

    Our production SLA covers the platform's web application, authentication, REST API and screening engine. Service credits apply automatically when monthly availability drops below the threshold.

    • Multi-AZ deployment with automatic failover
    • 24×7 on-call engineering rotation
    • Quarterly disaster-recovery drills
    Read the full SLA