Trust Center
Security and privacy, by design.
We hold ourselves to the same standards your regulator holds you to — independently audited, continuously monitored.
Independently certified to international standards



ISO/IEC 27001
Information security management system certified by an accredited body.
ISO 9001
Quality management system ensuring consistent service delivery and continuous improvement.
ISO 22301
Business continuity management — resilience, recovery, and operational continuity.
GDPR & CCPA
Lawful processing, DPIAs on request, EU SCCs, and DSAR support out of the box.
Regional data residency
Choose where customer data is stored: EU, UK, US, MENA, or APAC.
Single sign-on & MFA
SAML 2.0 / OIDC, enforced MFA, role-based access, and SCIM provisioning.
AI that augments your team — never replaces your judgement.
Our AI capabilities are built around a strict human-in-the-loop model, full audit traceability, and alignment with the EU AI Act. No automated decision affects a customer without a documented human review.
Model usage & data
We use frontier and EU-hosted LLMs for drafting, summarisation, and rule generation. Customer data is never used to train third-party models. PII is redacted before any external inference call.
Human-in-the-loop
Every AI suggestion — rule, alert disposition, narrative — requires explicit human approval. MLRO four-eyes workflows are enforced for activation, with full attribution.
Audit trails
Every prompt, model version, input, output, citation and human decision is logged immutably for the full retention period. Regulators and auditors get reproducible evidence on demand.
EU AI Act alignment
Mapped to high-risk system obligations: risk management, data governance, transparency, human oversight, accuracy and cybersecurity. DPIAs and FRIAs available on request.
Architecture
Encrypted in transit and at rest.
TLS 1.3 for all traffic. AES-256 envelope encryption with customer-managed keys (BYOK) available on enterprise plans. Tenants are logically isolated; data never leaves your chosen region.
Privacy
Your data, your control.
Granular retention policies, on-demand DSAR exports, and signed DPAs. We never use your data to train models, and we never sell it.
